Or, imagine you’re in a sales role and have a long list of people who you need to talk to. You write out a checklist of everyone you need to call and every client you need to see, and start prioritizing.
Checklists prevent you from forgetting things. Many times, we as human beings tend to skip many things knowingly or unknowingly. Checklists, however, lays stringent benchmarks for each and every process and see the functioning to be fool-proof. There is a wide range of checklists practiced all over and below are few customer care checklist templates for you.
The checklists are prioritized lists of all the tasks that you need to carry out. They list everything that you have to do, with the most important tasks at the top of the list, and the least important tasks at the bottom.
Recently, The Art of Manliness provided an historical look at checklists, along with a detailed primer in deciding which lists will work for you, culled from the excellent, The Checklist Manifesto. You can implement the same routine in your daily work to help give you a greater shot at success.